PSTL 2015 - Installation and Common Errors

This article will cover installing PSTL and a common error:

Install & Invalid Versions!  This version of Professional Services Tools is only compatible on GP 2013 

There are 2 different approaches you can take to install PSTL in Dynamics GP 2015 RTM.

This article also covers the error

Related Articles

... and you 'll find more on the Dynamics GP Menu

Installing PSTL: 

1.  Control Panel > Programs and Features > Microsoft Dynamics GP > Click the Change Button or iso file > setup.exe > run the install again and include PSTL

2.  Click the Add/Remove Features button

 

3.  Select the Professional Services Tools Library, click on the red X and select Run From My Computer

4.  Click Install

 

6.  You can create a shortcut to add PSTL to your Navigation Pane

Right Click on the left side of the screen (just above the modules) > Add > Add Window

  

7.  Scroll down to Technical Services Tools > Project > Professional Services Tools Library

Click Add - this will add PSTL to the modules list and provide a link on the left side of the screen

8.  Click the link above the module list - Professional Services Tools Library - this will load the database objects and launch PSTL

But wait... there is an error box..."Invalid Versions!  This version of Professional Services Tools is only compatible on GP 2013"

Unfortunately, this is not just an update error but also a new install issue as well.

To resolve this...

1.  Control Panel > Add/Remove Features > Professional Services Tools Library > Drop down arrow to add the red X to remove feature and click Next

2.  Back up your installation folder - C:\Program Files (x86)\Microsoft Dynamics\GP2015

3.  Download the chunk file from partner source and unzip PSTL_GP_14.0.3_Release.zip and point to the installation folder

4.  Run GP as administrator and click yes to add new code

5.  If you see "Customer Exception" instead of PSTL

make a back up of your company and Dynamics db and run this script in the Dynamics db:
delete DYNAMICS..SY07130

6.  Open GP and PSTL will be in the Navigation Pane

 

 


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